Contact information

Technician
Phone: 1300 283333
Email: info@whatscratch.com.au
 
 
What Scratch
Postal:
PO Box 1523
WANGARA DC WA 6947
 

Serviced areas

Our mobile technicians are available through-out the following & Surrounding areas: Wangara, Victoria Park, South West WA, Perth, Perth CBD, Rockingham, Perth South East, Sydney South, Penrith, Osborne Park, Maddington, Central Coast, Cardiff, Campbell Town, Gold Coast, Brisbane and Sunshine Coast

NSW Mobile Services
NSW Technicians operate in the following areas:

Sydney City Territory – Randwick, Surry Hills, Bondi & surrounding suburbs
Haberfield Territory – Newtown, Marrickville, Ashfield and surrounding areas
Five Dock Territory – Croydon, Strathfield, Concord and surrounding areas
Blacktown/Cabramatta Territory – Seven Hills, Smithfield, Bonnyrigg and surrounding areas
Hills District Territory – Hornsby, Castle Hill, Parklea and surrounding areas
Homebush Territory – Ermington, Carlingford, Yagoona and surrounding areas
Liverpool Territory – Glenfield, Holsworthy, Glenmore Park and surrounding areas
Parramatta Territory – Wentworthville, North Parramatta, Merrylands and surrounding areas
South Sydney Territory – Lugarno, Mortdale, Menai and surrounding areas
Arncliffe/Rockdale Territory – Hillsdale, Maroubra, Hurstville & surrounding suburbs
Campbelltown/Narellan – Camden, Ingleburn and Liverpool & surrounding suburbs
Penrith Territory – Glenmore Park, Windsor and Minchinbury & surrounding suburbs
Central Coast Territory – Woy Woy, Gosford, Tuggerah/Wyong & surrounding suburbs
Newcastle Territory – Wallsend, Toronto, Beresfield & surrounding suburbs

WA Mobile Services
WA Technicians operate in the following areas:

Perth City Territory – Cottesloe, Mt Lawley, East Perth and surrounding areas
Victoria Park/Midland Territory – Como, Belmont, Kewdale and surrounding areas
Cannington Territory – Armadale, Maddington, Welshpool and surrounding areas
Melville Territory – Fremantle, Booragoon, South Lake and surrounding areas
Osborne Park Territory – Karrinyup, Floreat, Scarborough and surrounding areas
Joondalup Territory – Wanneroo, Hillarys, Mindarie and surrounding areas
Rockingham Mandurah Territory – Kwinana, Baldivis, Secret Harbour & surrounding suburbs
South West WA Territory – Bunbury, Busselton & surrounding districts

QLD Mobile Services

Gold Coast North
 – 

Sunshine Coast – 

FAQ’s

+What is Sprayless Scratch Repair technology (SSR)?
SSR is automotive car paint with a patented chemical additive that ensures it doesn’t lift out of a paint defect when buffed. It is hand applied not sprayed which ensures that only the paint defect itself is treated not a wider area. SSR is a US invention and has been used worldwide for 13 years. For more information about SSR visit their website.
+Do I need to have cash on the day to pay the technician?
No, What Scratch? technicians can accept Visa and Mastercard as well as cash or EFT.
+I’m not home during the day, can a technician do the paint repairs on my car at my work?
Yes, we can go wherever your car is located. For simple scratch repairs we don’t need access to electricity however for everything else we need to be able to access electricity. For paint protection and restoration we need the car’s paintwork to be cool so it needs to be under cover out of the sun.
+Can you give me a firm quote?
For paint protection we can give firm quotes over the phone or internet based on the model of your car. For most other services such as scratch repairs, cut and polish and clear coat restoration, we can generally give you an accurate price range to complete the job (particularly if we have a photo). If you would like a firm quote our technicians are happy to come out to take a look at the car. All our quotes are free with no obligation. Insurance quotes available on request.
+Is What Scratch? registered with any motoring body?
Yes, What Scratch? is a member of MTA NSW and MTA WA. What Scratch?’s environmental practices have earned us the Green Stamp Accreditation from the MTA. See our membership logos on this page.
+Is there a What Scratch? technician in my area?
What Scratch? services most of metropolitan NSW and WA but you can find out by clicking on the Enquiry form and entering your daytime postcode. You will see a message if your postcode is outside our current service area.
+How long have you been in business?
What Scratch? has been operating for more than 7 years however the owner has been working in the industry for more than 30 years. All of our technicians have undergone rigorous training. What Scratch? has completed thousands of jobs so your car is in safe hands.
+Do I need to stay with the car while it is being worked on?
No if our technician has your phone number we can call you with any queries there is no need to stay with the car. All our technicians have Drivers Risk insurance so they are fully covered to drive your vehicle if needed.
+Do you only work on privately owned cars?
No all What Scratch? technicians spend part of their week working for car dealerships repairing used cars. We also work for hire car, mining and other companies as well as local government authorities – any companies that need great looking cars!
+I’m interested in making a career out of What Scratch?
Great, if you are interested in our franchising opportunities you can call Matt Burke on 0407 196 579.

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