If you love great looking cars then a What Scratch? franchise is for you! For over seven years What Scratch? has refined the ideal system and service offering to benefit franchisees. What Scratch? believes in keeping franchisees busy, so our territories have a high concentration of residential and commercial customers.

A What Scratch? territory allows franchisees the flexibility of a mobile business. Most of our franchisees work 5 days a week but if a technician is seeking that extra income they can choose to work over the weekend. There are no set hours of work allowing franchisees to drop off or pick up kids from school or participate in sport and recreational activities. Being in your own van you can run errands and attend appointments between jobs. A What Scratch? franchise offers an excellent lifestyle without sacrificing high earnings.

Product and ongoing business running costs are minimal so franchisee return on investment is high. Unlike some franchises, management doesn’t tell its franchisees how to run their business. What Scratch? franchisees decide their own hours and when to grow their business with staff and additional vans but the support is always available on request.

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The Success Story

With more than 50 years’ combined experience in the automotive industry, the owners know all there is to know about car paint repairs and love passing on their knowledge to enthusiastic franchisees.

Almost all What Scratch? territories in WA are sold out and the remaining territories in NSW are heading in that direction too. All being serviced by our professional technicians. Franchisees enjoy what they do and are earning far more than they have done in previous careers.

Who are We Looking For?

No experience is necessary, we will fully train you. What Scratch? work is outdoors and physically demanding. The harder you work the more you earn. Franchisees must be physical fit and must not be colour blind.

If you are a people person who is passionate about cars, have strong attention to detail and customer service, you’re perfect for this business.

Six Reasons to Join the What Scratch? Team

  • Access to the most globally trusted and advanced Sprayless Scratch Repair System used in over 20 countries
  • Flexible lifestyle business
  • Central calls and website leads sent to franchisees
  • Superior products and system that’s virtually recession proof
  • Be part of a motivated and innovative company
  • Excellent earnings with low overheads
  • Ongoing field and telephone support

Territories Available

What Scratch? technicians are covering most of metropolitan WA and several in NSW. We also have technicians in large regional hubs such as Bunbury in the South West of WA and Newcastle and the Central Coast in NSW.

If there is an area you’d like to know more about, register your interest and we’ll be in contact with more information.

Current opportunities include:

  • Victoria – all metro & regional areas.
  • South Australia – all metro & regional areas.
  • ACT – North and South Territories
  • Queensland – metro & regional areas.
  • New South Wales – metro & regional area

How To Proceed

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+What is included in cost of your territories?
The upfront fee includes everything you need to get started. Comprehensive training and ongoing support, full kit, van racking and signage, uniforms, stationery, accounting software, financial management training, marketing and IT support.
+Will I have enough work?
After your comprehensive training the Franchisor will assist the franchisee gain car dealership customers in their territory. In addition you’ll receive a large exclusive residential territory. All What Scratch? franchisees have started their business with work, it’s just one of the franchisee benefits we pride ourselves on.
+What’s included in the kit?
The kit includes over 160 car paint colours, all the tools including electric buffs, uniforms, safety equipment, promotional materials, consumables, business cards and stationery.
+What sort of van do I need to buy?
A Holden Combo, VW Caddy or Citroen Berlingo – second hand is fine if the vehicle is in good condition. Our vans are an essential part of our branding and look professional, they also generate a lot of work for our franchisees as they really stand out in the traffic or parked at a job. The racking, tubs and signwriting are included in the franchise cost.
+Where will the training be?
Your comprehensive training will take place on the Sunshine Coast, Queensland at our training centre. You will pay for own food when on the Sunshine but the cost of flights and accommodation is all included in the territory sale price.
+Is there an income guarantee?
No however all of our franchisees have had work and their businesses up and running from the day their training finished. The Franchisor will assist you in gaining customers in your territory. It has been proven that if you follow the system and provide excellent customer service the success will continue for years to come.
+Can I grow my business?
Yes. You can decide when and if you want to add staff or another van to your territory but it’s completely up to you. The Franchisor doesn’t pressure you to increase the size or earnings of your business.